Know Before You Go: Tierra Patagonia (Torres del Paine, Chile)
Majestic mountains, awe-inspiring treks, glistening lakes, wild animal spotting, and delectable dining. Prior to staying at Tierra Patagonia, we never could have imagined what it would be like to have a vast expanse of national parkland to explore pretty much all to ourselves, while starting and ending our days at a luxury lodge deep in the heart of the protected wilderness. The beauty of this place and the kind and thoughtful service experience here were superb. While the hotel does not expressly cater to families traveling with children, we found the connecting room setup, attentive and personalized service, dining, and all-inclusive safari experience here to be a great fit for our family. The children loved going on treks in the mornings while spending afternoons at the indoor pool, though full-day or twice-daily excursions were also available. Our stay far-surpassed our expectations and left us keen to return to Chile and visit some of the sister lodges (Tierra Atacama and Tierra Chiloe) while instilling deep gratitude to the team for going above and beyond to take care of us.
OVERALL RATING
💛💛💛💛💛
Exceptional
Overview
At-a-Glance
Date of stay: March 2025
Length of stay: 5 nights / 6 days
Trip type: Family wilderness safari in Patagonia
Property type: All-inclusive luxury lodge in Torres del Paine national park
Tailor-made for: Couples, families with older (teen/tween/adult) children, celebration trips, friend groups
Highlights
Stunning lakeside setting in the heart of protected national parkland in Torres del Paine with panoramic views of the famous three peaks
Abundant wildlife — guanacos, nandus, foxes, condors, pumas, wild horses, torrent ducks — and zero crowds
Wide array of excursions to suit travelers with varied abilities and interests; many excursions were well-suited to families with older children and teens; favorites were horseback riding, puma spotting, and the Blue Lagoon hike
Exceptional service throughout the stay experience — we had a medical emergency our second night here and the hotel went above and beyond to assist and take care of us (special thanks to Carlos, who spent the day in the ER with us)
Well-executed, thoughtful dining program with rotating menus for every meal
Thoughtful touches and amenities — locally-made nightly turndown gifts, sunscreen and reusable water bottles, reusable trail mix bags with trail mix refill station; gators, insect repellants, hiking backpacks and sticks in room; surprise packed to-go lunches as part of the airport transfer on day of departure reflecting dietary restrictions
Great connecting Superior room setup for families — one room with King bed another with two twin beds; outer doors can be closed off to create a hallway between the rooms
Heated indoor pool with jaw-dropping floor-to-ceiling lake and mountain views, outdoor whirlpool, and well-equipped fitness center
Cozy and functional lounge spaces throughout hotel — media room with deep sofas and streaming channels, upstairs game room, nest chairs for reading, fireside lounge and bar area
Good to Know
Tierra Patagonia welcomes children age 10+ (we contacted the hotel in advance about bringing our youngest who was 8 years old at time of travel and were granted an exception)
The weather can vary widely from day-to-day and throughout the day; the hotel provides packing tips emailed ahead of arrival, which we are glad we followed to have the essentials on hand: hats and sunglasses for sun protection, rain jackets, rain pants, and waterproof hiking shoes/boots
All-inclusive covers all meals and beverages daily (including alcoholic beverages and cocktails), choice of daily guided excursions (one full-day or two half-day), round-trip group transfers from Puerto Natales airport (for stays of 3+ nights), access to the spa and fitness facilities (treatments excluded), and gratuity (additional gratuity is optional and can be added at the end of your stay)
Nearest town is Puerto Natales, 1h20m drive
The crowd here was largely older and international — mostly families traveling with adult children, active retirees from the UK, Australia, Asia, and some from North America
Rating Detail
OVERALL RATING 💛💛💛💛
LOCATION & SETTING 💛💛💛💛
ROOM 💛💛💛💛
SERVICE 💛💛💛💛
DINING 💛💛💛💛💛
ACTIVITIES 💛💛💛
FAMILY SERVICES & AMENITIES 💛💛💛💛💛
WELLNESS 💛💛💛💛💛
WOW FACTOR 💛💛💛
VALUE 💛💛💛💛💛
Rating Legend*
💛💛💛💛💛 Exceptional
💛💛💛💛 Notable
💛💛💛 Standard
💛💛 Substandard
💛 Unsatisfactory
*All ratings are relative to similar-class properties
